Emergency Preparedness & Business Continuity Planning
An unfortunately reality of our working life is that we may be faced with a situation wherein we need to contact emergency services of some kind; whether fire, ambulance, or police. EPSHRM has compiled a list of emergency contacts and websites to aid our members and their employees with Emergency Preparedness and Business Continuity Planning.
El Paso Electric
Customer Service Line: (915) 543-5970
To report trouble or outages: (915) 877-3400 (Texas) or (575) 526-5555 (New Mexico)
General Information: (915) 543-5711 or (800) 592-1634
You may also visit them online at: www.epelectric.com
El Paso Water Utilities
General Information: (915) 594-5500
For Emergencies: (915) 594-5500
You may also visit them online at: www.epwu.org
Texas Gas Service
Customer Service: (800) 700-2443
For Emergencies: (800) 959-5325
You may also visit them online at: www.texasgasservice.com
To contact the El Paso Police Department in an emergency, please call 911. For non-emergencies, please call (915) 832-4400.
El Paso Police Department
The Police Department has also set up a Contact Us page here.
Fire and Ambulance
To contact the El Paso Fire Department, please call 911. If it is a non-emergency, please call (915) 485-5600.
El Paso Fire Department
The Fire Department has established a Contact Us page here.
El Paso County Sheriff
To contact the El Paso County Sheriff in an emergency, please call 911. The non-emergency number is (915) 546-2280.
El Paso County Sheriff
For additional contact information, please click here.
El Paso City and County Office of Emergency Management
The City and County of El Paso have implemented an Office of Emergency Management to deal with emergencies here at home. The website includes links to State and Federal agencies as well as emergency planning for home, school, and business. That website is located here http://home.elpasotexas.gov/ready-el-paso/index.php. Or you may choose to phone, fax, or e-mail.
Office of Emergency Management – City-County of El Paso, Texas
You may also wish to fill out this contact form for additional information.
El Paso Diabetes Association
From the About Us page:
The EPDA was born in El Paso in November 1968. As a local and independent nonprofit corporation, the EPDA is unique in the community. The EPDA is not affiliated with a state or national organization. The EPDA’s true concern is the welfare of the people of El Paso affected by or at risk of diabetes. The EPDA is one of a handful of independent diabetes associations in the country.
For more information about the El Paso Diabetes Association from its excellent website, please click here.
You may also call (915) 532-6280.
State of Texas
The State of Texas has compiled a comprehensive page full of links devoted to Emergency Preparedness and Management. These links include most cities and counties in Texas as well as links to Emergency Management Offices in other states.
Department of Public Safety Emergency Management Related Links
American Red Cross
Red Cross El Paso Area Chapter
American Red Cross
The Salvation Army has a website salvationarmyusa.org/usn/ with information about planning for a disaster, how to respond, and how they can help when and if you need it. Local chapters include:
El Paso (Temple), TX Corps Community Center
El Paso (Citadel), TX Corps Community Center
FEMA has prepared an Emergency Management Guide for Business and Industry and can be downloaded here http://www.fema.gov/pdf/library/bizindst.pdf. Also, FEMA has quite a few resources available for disaster preparedness including information about disasters in progress located at the FEMA website http://www.fema.gov/.
Department of Labor
The Department of Labor’s Office of Disability and Employment Policy has created a website on Effective Emergency Preparedness Planning: Addressing the Needs of Employees with Disabilities located at http://www.dol.gov/odep/pubs/fact/effective.htm.
In addition, searching on the word “disaster” on the DOL website produced quite a few results, including some very informative and helpful tips for unemployment assistance from both the DOL and OSHA! Those results are located here: http://search.usa.gov/search?affiliate=u.s.departmentoflabor&query=disaster&x=0&y=0.
Department of State
The State Department has a website devoted to Emergencies and Crises including information for Americans living and working abroad and even those who plan to travel abroad. That information can be found here.
Travel Alerts and Warnings can be found here.
OSHA has prepared an eTool for Evacuation Plans and Procedures and can be found here on the OSHA website http://www.osha.gov/SLTC/etools/evacuation/.
The federal government has created a website devoted to disaster assistance and can be located here http://www.disasterassistance.gov/.
The Centers for Disease Control and Prevention have developed an Emergency Preparedness and Response website including information on agents, diseases, and other threats. That information can be found at the CDC website here http://www.bt.cdc.gov/.
SHRM Disaster Prep and Response Resource Page
The Society for Human Resource Management has developed a comprehensive Disaster Prep and Response Resource page. Updated from the original toolkit, SHRM’s page offers links to the Red Cross, FEMA, CDC, and Weather.gov. In addition, there are articles, papers, and other things that will help you prepare for a disaster. That information can be accessed on the SHRM website at http://www.shrm.org/hrdisciplines/safetysecurity/pages/dpphresources.aspx.
El Paso SHRM: Chapter 292